I will never forget where I was the morning of 9/11 seventeen years ago. I was working for the District Office of Verizon Wireless. Tucked away in the middle of our office was a monitor room with multiple TV's. As soon as the news hit, we somberly made our way to that narrow little room. I stood in a reverent silence of disbelief at what we were watching unfold in real time. It was surreal enough to see on one screen, but absolutely tormenting to watch it on a wall full of t